At Victorian Plumbing Store, we understand that the journey of transforming your home doesn’t end at checkout. That’s why we’ve crafted a delivery service that mirrors the same reliability, care, and attention to detail that defines every product in our collections—from our statement Aluminium Radiators and elegant Chandelier Lights to essential Bathroom Installation Packs.
Our Delivery Promise
We are committed to getting your carefully selected items to you securely and efficiently, wherever you are in the world. Whether you’re a homeowner in the midst of a renovation, a builder on a tight schedule, or a design enthusiast seeking that perfect Brass Radiator Valve or Designer Radiator, our delivery options are designed to suit your needs and timeline.
Shipping Options & Timelines
To provide flexibility and value, we offer two clear shipping methods. All orders are processed and prepared with care within 1-2 working days before dispatch.
Option 1 Standard Shipping
Carrier: DHL or FedEx
Delivery Time: 10-15 working days after dispatch.
Cost: A flat fee of £12.95.
Ideal for: When you need a balance of speed and cost-effectiveness. Perfect for urgent project components like Shower Hoses, Radiator Valves, or Bathroom Spare Parts.
Option 2 Free Shipping
Carrier: EMS
Delivery Time: 15-25 working days after dispatch.
Cost: FREE on all orders over £50.
Ideal for: Larger orders and complete renovation projects where budget is key. Enjoy no-cost delivery on everything from Central Heating Radiators and Bathroom Suites to complete Lighting sets.
Global Reach, British Quality
Proudly shipping from Dundee, Scotland, we bring British engineering and design to a worldwide audience. We ship globally, excluding only a select few remote areas. Wherever you are, you can access our curated range of solutions that blend functionality with contemporary style.
After Your Delivery: Our Returns Policy
Your complete satisfaction is paramount. If any item—be it a Bathroom Ceiling Light, Anthracite Radiator Valve, or Smart Heating control—doesn’t meet your expectations, you have 15 days from the date of receipt to initiate a return. Please contact our support team to arrange this.
Need Help With Your Delivery?
Our customer service team is here to assist you with any tracking or delivery enquiries. Contact us at: [email protected].
Victorian Plumbing Store
75 Victoria Rd, Dundee, GB DD8Y 2HI
At Victorian Plumbing Store, we believe the final detail of a great home project is the seamless arrival of your products. We’re not just delivering items; we’re delivering the components of comfort, style, and sanctuary right to your door.